Studio Designs

FAQs

CAN I BUY DIRECTLY FROM STUDIO DESIGNS?
We do not sell directly to the public, but our furniture is sold through both local and online retailers everywhere. Please visit our list of Dealers on our main menu or search for our products online.

CAN YOU SEND ME A CATALOG?
Unfortunately, our catalogs are not for the general public - they are only for our retailers. Our website provides images and information on all of our products. If you would like to order any of our items please visit our list of Dealers or look for our products online.

WHAT SHOULD I DO IF I'M MISSING PARTS OR INSTRUCTIONS FOR MY UNIT?
Click on Order Parts on our main menu. Please enter all the required information and we will ship your replacement part(s) free of charge. Make sure to have the instructions available to reference the model number and product name.

HOW LONG DOES IT TAKE TO RECEIVE A REPLACEMENT PART THAT IS MISSING OR DAMAGED?
We will process your order as quickly as possible and ship your replacement part via parcel post or ground service. We are located in Los Angeles, California and it may take up to 7 days to get your part. If parts are out of stock it might take significantly longer.

I PURCHASED AN ITEM FROM AN ONLINE RETAILER AND WHEN IT WAS DELIVERED, THE BOX WAS VISIBLY DAMAGED. WHAT SHOULD I DO?
If you see that your order may have been dropped or mishandled, do not sign and accept it. Call your place of purchase to have another unit shipped to you. If you do accept the item, in most cases we can send you any parts needed to complete the unit.

HOW LONG DOES IT TAKE TO ASSEMBLE A STUDIO DESIGNS PRODUCT?
Assembly times vary. It will depend on the complexity of the unit purchased and the experience of the assembler.

WHAT TOOLS DO I NEED TO ASSEMBLE A STUDIO DESIGNS PRODUCT?
Our hardware kits include the proper sized Allen Wrench to assemble the unit. In some cases, you might need a #2 Phillips Screwdriver, or a pair of pliers.

CAN I ADD CASTERS TO THE FURNITURE I PURCHASED?
We do not recommend installing casters on a unit that was not designed for casters. It is not safe, and if you alter the original product the warranty will be void.

CAN YOU GIVE ME THE COST OF A CERTAIN ITEM?
Studio Designs furniture is sold only through retail outlets. Prices will vary. You should search for the best price available.